Customer Service

Our #1 Goal is to Provide Excellent Service for Our Valued Members


When you join MembersDirect, you’re getting the full support of our member service teams. When calling our Member Care team, our service specialists are ready to help you with any questions or advice you’re looking for.


Our Member Care Team provides members with exceptional value and professional service, all from the comfort and convenience of home. If you have questions about your order, want to renew your membership or just need help navigating the website, just give us a call or send us an email and we’ll work to make your MembersDirect experience easier.

“Our goal is to provide service, selection and value to our members. We have centralized our support so we can offer effective one-stop customer service to all members as well as provide after-hours coverage.”

– Donna Henderson, VP of Member Experience


Ready to start enjoying the many benefits MembersDirect has to offer? Join today and start making your dream home a reality. We want to help you shop smart and buy direct. Start saving on everything for your home today. Join the thousands of members that are making their dreams come true, we have solutions for every budget and taste. We offer unparallel service and selections. Join today and buy more for less with MembersDirect.

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Enjoy all the benefits being a MembersDirect Member has to offer.

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